8 Steps to Completing a Successful Pedicab or Rickshaw Tour
What makes a successful pedicab or rickshaw tour?
I believe that if you can answer yes to each of the following questions after the tour, then it was a success:
- Would the tour guests be excited to recommend the tour to others?
- Did you make a lasting, positive impression that guests will remember for a long time?
- Did you fulfill your promise? By that I mean: Did you meet and even exceed the expectations you set in your tour description or wherever your guests first learned about the tour?
The place to start is knowing that the tour experience does not start and finish while the tour guests are actually riding in your pedicab or rickshaw.
The experience begins when they first learn about your tour, and continues all the way through the process of booking and paying for the tour, to being picked up and the first time you meet them, to riding along as a passenger, to being dropped off and finishing the tour, to leaving a review for you and recommending you to others.
So what do you need to do so that your answer is an absolute "Yes!" to each of the above 3 questions?
Here they are - the 8 Steps to Completing a Successful Pedicab or Rickshaw Tour:Continue reading